Facility Challenges Long-term care facilities face many challenges with traditional pharmacy providers, challenges such as increasing drug costs, excessive drug waste, medication errors, delays in medication delivery, and increased nursing time for medication administration. Pharmacy Challenges Traditional pharmacies face many challenges as well. Medication prices are increasing at twice the rate of inflation and the number of prescriptions per patient has increased dramatically over the past several years. Increased inflation and volume along with a limited pharmacist labor supply has put the traditional pharmacy in an unenviable position to increase their productivity without sacrificing customer service and patient care.

Med cart filled with medication blister cards. Nurse sorting through pill bottles.

• Physicians working blind - little accessibility to patients health records • Communication challenges between physicians, nursing, and pharmacies • Overloaded nurses handle all communications and documentation • Little clinical oversight or assistance • Paper based systems are unreliable and lead to medication errors • Process inconsistencies lead to medication errors • 30 day blister pack cycle times lead to significant drug waste • Too much dependency on traditional pharmacy technology and services • Pharmaceutical billing goes largely unchecked • Pharmacy and Physician do not collaborate on clinical or billing issues • Wide variety of suppliers leads to inconsistency in pricing • Resolving formulary benefits issues is costly and inefficient • Confusion over Medicare Part D benefits • Surveyors have a difficult time gathering relevant information